ECC/ECS EVENT
Frequently Asked Questions
How does ECC/ECS staff request production support for an ECC/ECS event?
A production request for an event will need to be completed no later than 30 business days prior to an ECC/ECS event if production staff is needed at the event. Production staff may need to ask for further details prior to approval. All communication will be documented by a shared Asana task upon receiving the request.
Can an ECC/ECS staff person operate the equipment for an event?
Production staff can train and approve of an ECC/ECS staff person to operate equipment for a small event. A production request form still must be completed to document the use of the equipment.
How will media be displayed and when should media be submitted?
Videos, pictures, and text can be displayed in all available venues. The media will either be displayed on an LED wall, projector screen, or TV depending on the venue. Presentation slides/videos should be submitted in a widescreen format for best quality (The LED wall in the Main Auditorium operates at a resolution of 3840x2160. All other venues are 1920x1080). Images should be submitted as .jpg or .png files and video should be submitted in .mov files for best compatibility.
Video and media presentations need to be submitted no later than 4 days prior to the event for compatibility testing on ECC equipment. Media can be emailed to production@evergreenpnw.com, brought to the main office at ECC, attached to the shared Asana task, or uploaded to Planning Center Services.
Can personal audio/visual/lighting equipment be used in ECC venues?
Yes. Please contact ECC production staff prior to the event about the use of the personal equipment and compatibility with ECC production equipment.
Are stage set pieces/designs removable or portable?
In ECC venues, there may be stage set pieces used for worship gatherings that are not portable and cannot be removed from the stage for the requested event. Please inquire about stage set pieces by contacting a facility coordinator/host or production staff.
Can there be additional meetings with production staff to communicate details of the event?
Yes. The more details that are known, the easier it will be to provide production support for an event.
Non-ECC/ECS Event
Frequently Asked Questions
How does a requester of a non-ECC/ECS event communicate production needs?
A facility coordinator/host must submit a production request no later than 30 business days prior to the requested date of the event if production staff is needed at the event. Memorial services are the exception to the 30 business days notice and ECC understands the time sensitivity of these events. Production staff will work with the facility host/coordinator to determine feasibility of production needs for a memorial event with a shorter timeline. All communication with the facility host will documented by a shared Asana task upon receiving the request.
Will Evergreen Christian Community provide audio/visual/lighting support for a non-ECC/ECS event in the venue
Yes, ECC provides the audio/visual/lighting for all events in ECC venues. Sufficient A/V/L support will be determined by production staff.
Can non-ECC support use ECC production equipment?
Production staff can train and approve of an ECC/ECS staff person to operate equipment for a small event. A production request still must be completed to document the use of the equipment.
How will media be displayed and when should media be submitted?
Videos, pictures, and text can be displayed in all available venues. The media will either be displayed on an LED wall, projector screen, or TV depending on the venue. Presentation slides/videos should be submitted in a widescreen format for best quality (The LED wall in the Main Auditorium operates at a resolution of 3840x2160. All other venues are 1920x1080). Images should be submitted as .jpg or .png files and video should be submitted in .mov files for best compatibility.
Video and media presentations need to be submitted no later than 4 days prior to the event for compatibility testing on ECC equipment. Media can be emailed to production@evergreenpnw.com, brought to the main office at ECC, attached to the shared Asana task, or uploaded to Planning Center Services.
Can personal audio/visual/lighting equipment be used in ECC venues?
Yes. Please contact ECC production staff prior to the event about the use of the personal equipment and compatibility with ECC production equipment.
Are stage set pieces/designs removable or portable?
In ECC venues, there may be stage set pieces used for worship gatherings that are not portable and cannot be removed from the stage for the requested event. Please inquire about stage set pieces by contacting a facility coordinator/host or production staff.
Can there be additional meetings with production staff to communicate details of the event?
Yes. The more details that are known, the easier it will be to provide production support for an event.